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      Kronos Practice

      Kronos HCM Implementation Solutions

      We offer a wide range of Kronos HCM implementation services. These are just some of our service offerings:

      • Kronos Project management, including program direction and PMO processes to optimize business objectives
      • Kronos System implementation consisting of expertise in configuration, imports of census/benefit election records, data discrepancy resolution, and interface setup
      • Kronos User Acceptance and System Integration Testing and System Functionality QA
      • Branding and customization of applications for a unique user experience
      • Kronos Training and user adoption initiatives Data mapping and conversion
      • EDI facilitation and triage

      Kronos HCM Support Solutions

      Kronos HCM support services offered by Providence:

      • Kronos System optimization and upgrades
      • Kronos Process improvement
      • Ongoing change management
      • Kronos Go-Live services/Post-Go Live support (e.g., platform management and support, ACA tracking and reporting, governance, issue resolution, and EDI file maintenance)
      • Kronos Report design and utilization assistance

      Kronos Value Add Services

      • Develop and document process flows, workflows, and business rules
      • Design and develop custom inbound and outbound interfaces from clients to vendors
      • Kronos Data Management/Data Audit
      • Kronos System Validation and Auditing
      • Carrier Billing Reconciliation
      • Kronos Staff Augmentation
      • Root Cause Analysis and Troubleshooting
      • Kronos Web-based or Instructor-led end-user education and training, including the development of custom material
      • Additional Administrator Resources

      Kronos EDI Solutions

      • Coordination with carriers to obtain file specifications and transmission requirements
      • File feed development per carrier specifications
      • Testing to ensure file validation and accuracy, including scenario testing as required by the vendor
      • Data validation and auditing to ensure records are in sync between carrier and HCM platform
      • Ongoing support for EDI discrepancies and file updates
      • Coordinate with carriers to obtain EDI file updates as a result of renewal changes
      • Prepare and send open enrollment files to the carriers

      Kronos Open Enrollment Services

      • Overall project management of the renewal process, including timeline development, resource assignment and accountability, deployment, and wrap-up
      • Conduct client discovery to gather renewals requirements and recommend best practices
      • Configure site updates, including adding new plans, changing or terminating existing plans, and updating rates
      • Conduct Quality Assurance testing to ensure optimal and accurate site performance
      • Manage the open enrollment period by monitoring participation and activity, as well as troubleshoot enrollment issues as needed
      • Assist with data validation post open enrollment to ensure accuracy prior to sending files to carriers

      Contact Us To Discuss Your Kronos Needs

      For more information on how Providence can assist you with your Kronos needs, you can contact us online by completing the form below. Our team is ready to help your company streamline processes and services to enhance ROI and achieve business goals.

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